What Others Say

David McCarthy, Senior Business Transformation Practitioner

“I had the great pleasure of working with Katie on a project that needed a very particular set of skills to approach! We needed to understand the environment we had created to allow us to build the culture we wanted with the inputs from all the team. Working with Katie was a pleasure – she immediately earned the trust of the participants and this ensured we received the data we needed in the resulting report. Without the guidance, energy and empathy provided by Katie we would have continued down a poor path. I couldn’t recommend her highly enough if you want to enhance or understand your people, your culture or your environment.”

Mike Underwood, Communications Manager (Europe), Futures Housing Group

“I invited Katie to undertake an internal communication audit at Futures Housing Group. We needed to find out what our people were really thinking about a range of campaigns and our strategic direction. Katie created and delivered a thorough audit plan, interviewing key people and holding focus groups alongside an in-depth company-wide survey. Her approach was spot on for our business and we are using the findings she delivered through her clear and actionable report to inform our approach to internal communication across the business.”

Beth Hurran, Communications Manager, Arup

“Katie seamlessly stepped in to help us with some internal communications requirements as well as pulling together a variety of award entries. Katie is an absolute pleasure to work with: she has the ability to swiftly understand all manner of different requests and deliver work of a very high quality in a short time frame. She is unfailingly professional (always maintaining contact to give progress updates) while always being extremely personable. I would not hesitate to recommend Katie as an excellent communications consultant.”

Jo Twiselton, Head of Internal Communication, Marshall Aerospace

“We wanted to empower our communication champions to have more autonomy and control, freeing up the comms team to work on other projects and spread the responsibility of delivering great communication across the business. Katie created a clear tone of voice set of principles and guidance and delivered this within a booklet and workshops to help everyone to communicate authentically and leave behind some of the jargon often used in our industry. Her work has helped the whole business communicate for better impact and supported the communication team to manage their roles and be strategic partners to support business priorities. Katie was a pleasure to work with, professional and personable. She connected quickly with our people to help them learn and engage in the process.”

Jenni Field, Director Redefining Communications and Current President CIPR

“Katie has supported the CIPR Inside group with PR and comms work for the past few years. In my new role in 2013/14 we worked closely together to deliver comms and events on budget to engage our members and add more people to the group. She is a key member of the team and, without her, so many things wouldn’t happen. She is instrumental in driving awareness of CIPR Inside, and the growth in the numbers and the feedback on our events is testament to her hard work and communications knowledge. She is a real team player and someone I will continue to work with throughout my career.”

Rachel Miller, Director at All Things IC

“Katie continues to be a driving force behind CIPR Inside, the sector group for internal communication professionals. She keeps us on track and through her hard work with the CIPR Inside awards and conferences she has been a safe pair of hands to date, working diligently and creatively to ensure everything runs smoothly. She’s got a great sense of humour too and is great fun to be around.”

Hannah Yates, Communications Manager, The Humane League

“Katie’s mentoring has been extremely valuable to my personal and professional development. She asks insightful questions to help work through challenges, and has shared tons of helpful resources. Thanks to our meetings I feel I’ve come a long way in a short time.”

Dr Anastasios Theofilou, Principal Academic, Department of Corporate Marketing & Communications, Bournemouth University

“Katie has been delivering the Internal Communication syllabus of the CIPR for Bournemouth University Accredited Teaching Centre (ATC) since 2016. The diploma has been developed at level 7 which is perceived as equivalent to Masters level. Katie develops, updates and delivers the course each year for Bournemouth University ATC. Her knowledge and understanding of communication in work and business is excellent. She covers everything from change communication to employee engagement, digital channels and campaigns.

The feedback from students and the outputs are brilliant. Katie and her knowledge are a demonstrable asset to the ATC which is part of the Faculty of Media and Communication and specifically the department of Corporate and Marketing Communications. It is evident that Katie empowers and teaches her students to be great communicators.”

James Harkness, Strategic Internal & Change Communication Specialist, Founder at HarknessKennett

“Katie worked with CIPR Inside to provide marketing and communication support and practical help with our conference, events and awards programmes. Katie is totally dependable, flexible and is really highly regarded by her colleagues on the committee, our sponsors and wider partnership community. She helped with our messaging and social media strategy and she’s also undertook speaker and delegate management, and promotion for significant events in the CIPR Inside calendar. Katie is a great writer, pro-active, has attention to detail and, what’s more, lovely to work with. CIPR Inside wouldn’t be what it is today if Katie Marlow wasn’t involved.”

Kevin Ruck, Past Chair, CIPR Inside

“Katie is an outstanding PR professional. She is very proactive, writes super copy and is utterly reliable. She managed the CIPR Inside Measurement Summit which generated excellent delegate feedback.”

Matthew Butler, Video Strategy Expert, Business Video Experts

“Katie helped put together an incredible event for the CIPR Inside Awards taking organisation to the another level. She was always quick to answer any questions we had and also kept all suppliers clued up with what was needed in good time. I also noticed on the day of the event, when stress is usually rife, Katie was as cool as a cucumber. A hugely calming influence on us that’s for sure! Thank you Katie for your help and your professionalism.”

Mark Applin, Past Treasurer CIPR Inside

“Katie’s work with CIPR Inside added tremendous value. Highly proactive, always on the case, she really took the load and delivered logistics and PR for our recent summit in the most effective of ways. Her neat punchy summaries of what was happening provided reassurance; there were some nice touches we didn’t ask for that really added value. It was a 10/10 experience.”

Mike Leese, Your Brand In Motion

“Katie Marlow is a highly professional PR consultant who has a deep understanding of her industry. She combines real flair with a practical grasp of the details needed to make any campaign successful. She also has a strong sense of how to build a story at the heart of any project and the writing skills to bring it to life. As well as traditional media channels, Katie has been working to help us develop our new internet strategy, particularly in the field of social media.”

Maria Leese, Owner, Doris and Daisy

“Katie was a key player in helping me to set up Doris and Daisy, which I opened in September 2010.  Katie quickly helped to establish my shop with a well thought out PR strategy that got me noticed by the type of women I needed as customers.”

Sara Shepherd, Director of Communications, Basingstoke and Deane Borough Council

“Extremely professional and well organised, Katie has a carefully planned and outcome focused approach to work, with a good perception of what is needed to achieve communications objectives. Well respected by senior officers and councillors, she worked well with our public, private and voluntary sector partners. Katie has a knowledge of a range of communications areas. Katie has particular strengths in media relations, the creation of marketing materials and consultation. She is creative, reliable and committed to doing a good job.”

Angie Ablard, Sales Director, Hugh Symons

“I have worked with Katie on numerous projects, and she has consistently delivered a first class service, sharing her knowledge to the benefit of the business and our customers. She has boosted our business’s profile within our key trade press, sourcing and hosting one-to-one media opportunities as appropriate, as well as managing all of our day-to-day press relations. For wider marketing requirements, Katie always delivers professional copy that meets our needs and communications clearly to our broad and varied customer base. Her focus and project management is excellent, and she always goes out of her way to support the business both internally and externally.”

Natasha Tobin FCIPR, MA PGCE, FRSA, Independent Consultant

“Katie Marlow is an outstanding employee engagement practitioner who has shaped the development of best practice in this sector. Katie has written thought leadership and green papers, led workshops and been a leading member of the CIPR’s Inside group. Katie also teaches and develops content for the MA level CIPR Internal Communications diploma, I am delighted to recommend this professional.”

Rachel Tempest, Channel Manager, Royal & Sun Alliance

“I managed Katie ‘virtually’ from the Halifax office of RSA which never once was a concern, as Katie performed an excellent job of running and managing all aspects of PR for a complex and technical sector of the group. Katie very quickly developed an extensive knowledge of all products and market sectors, whilst at the same time built successful relationships with key media contacts, to effectively deliver robust and challenging PR plans. She was an excellent team player, working closely with the Head of Marketing to ensure maximum impact of all communication projects. Katie was never afraid to challenge at any level, if it made better business sense to do so, to deliver a stronger, commercial end result. I would have absolutely no hesitation in recommending Katie’s PR skills, talent and experience.”

Carol Deans, Director, Charmed Communications Ltd.

“I have worked with Katie on a number of different communications projects for several years due to her dependability and work ethic, strong writing skills and internal and external communications expertise and experience. As a result of my experience working with Katie, I was very happy to commission her, on behalf of a client I was working with, when they needed some external help to give their in-house communications team renewed focus and energy after a taxing period of change and disruption. I invited Katie to design, deliver and facilitate a workshop to help the team move forward.

She created a bespoke workshop day to help everyone in the team reconnect with their purpose, see the vision beyond the challenges they had overcome and understand the value their own skills and work brought to the organisation (both individually and collectively as a team). The day included interactive and discussion sessions that involved everyone in a semi-structured way using appreciative enquiry to draw out great ideas from individuals. The team has gone on to find its place in the organisation and individuals have developed their skills and confidence further to meet organisational goals.”

Paul Summerhill, Internal Communications Manager, Deloitte UK

“I had the pleasure of working with Katie when she supported the CIPR Inside group. Her diligent approach to communications planning and event management helped us hold successful – and very popular – events. From discussions with thought leaders, webinars, and ‘glitzy’ award ceremonies to our annual conference, Katie played a key role in the planning, promotion, implementation and delivery of our activities. From a personal perspective, Katie’s engaging and collaborative style pulled people together, so that even the most arduous tasks were completed on time and with a smile! If you have a communications challenge and need someone who will take the time to understand your issues and tailor a solution to meet your circumstances, I would highly recommend calling Katie.”

Marlon Sharland, Director, Solweb

“Katie provided us with a copywriting service, researching and creating current news items and case studies from scratch for us to use as we needed. Great copy, on time and always relevant. She always delivered.”

Zoryna O’Donnell, Community Safety Manager, Basingstoke and Deane Borough Council

“I know Katie as an excellent communications professional. She was a member of the multi-agency Communications Group supporting a statutory Community Safety Forum of Basingstoke and Deane Borough. Katie’s creativity, ability to design and deliver effective communication campaigns in a complex multi-agency environment and skills in stakeholder management are second to none.”