Great communication creates a legacy of trusted, informed and connected communities both inside and outside your organisation.

It’s a noisy world. I want to share stories that make us stop and think, ideas that add to the conversation.

Through my blog, I share a range of ideas and insights on topics from internal communication to human resources, campaigns to organisational development.

Uncertainty, innovation and internal communication

How can internal communication help us tolerate uncertainty and innovate in our work? Just 5% of us feel positive about uncertainty. These people are the natural innovators, creators and entrepreneurs...

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A great workplace starts with great communications

I hosted a panel on A great workplace starts with great communications at The Future of Work Europe in London at the end of last year, with Emily Wallace Laura Colantuono Lee Russell Lee Irving Here are the questions...

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Top four themes from CIPR Horizon Conference

On Tuesday 14 November 2023, I went to CIPR’s Horizon conference. There was a phenomenal line up of speakers and co-hosts. The day was packed with great speakers, here are three top themes I took from...

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Helping you step up with mentoring

When people ask: ‘what advice would you give your younger self’ my answer is get a mentor. When I graduated in 1999 I had no idea mentors were a thing, and to be honest it was something I never really...

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Working in vaccine communications

Back in October 2020, in a fit of frustration in our pandemic situation and desire to do something helpful in these crazy Covid times, I registered on the Government Communication Service (GCS) website....

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Happy Christmas 2020 from Little Bird

Well, what a year. All the words that could be used, probably already have been. I won’t dwell on the challenge and hard times that 2020 brought us. Amongst it all, there have been many bright spots...

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Shush, listen…  

“Most people do not listen with the intent to understand; they listen with the intent to reply.” Stephen R. Covey Right now, it feels noisy, there is so much for the comms profession to work through...

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Winter warmers

Winter’s here, Lockdown 2 started on Thursday 5 November 2020 in England, and those of us who can, are working from home as we work through the Covid-19 pandemic. Read my top ten tips on winter working...

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Little Bird labs – an update

Huge thanks to those who took part in the labs, the pilot courses that I designed and delivered in October. Here’s an update on the labs. Where the course idea came from The idea for the courses...

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